
I'm slightly concerned by the strategies of many agencies. In light of the current recession, consumers are reacting more favorably to comfort. For agencies, this comfort has come in the form of old taglines and imagery. Some examples of this include Nationwide dropping "Life comes at you fast" in favor of "Nationwide is on your side," and General Mills going retro with its cereal package designs.
Now, an agency I've worked for has resurrected a once-dead mascot to represent one of its brands. First created by Doner's Alan Kalter, Mr. Six became the very popular, very bald face of the Six Flags brand back in the mid-90s. However, Six Flags put the account up for review in light of mediocre park attendance. People loved Mr. Six, but didn't link that relationship with the parks themselves.
Zimmerman won the account after putting on a huge show. Mark Shapiro, CEO of Six Flags, said, "They picked us up in limousines; they brought us to a church; they walked us in with real-life actors; they had a coffin for Mr. Six, telling us the days of gimmicks and Mr. Six are over. We need people to come to Six Flags, not for a stunt, but because it's a branded experience, which is something we've been [touting]; but they clearly embraced it."
Zimmerman had a great strategy to differentiate Six Flags from its competitiors by focusing on the thrill aspect of the parks. However, pretty quickly, they backtracked from this strategy, instead going to the slogan: "more flags, more fun" - a slogan lacking a focused message.
Mr. Six is back though. Making his major national premiere throughout the Kentucky Derby (Six Flags is the event's main sponsor), Mr. Six's resurrection appears to be focused on building comfort between consumers and the parks. People loved Mr. Six's crazy dance routines, but once again, in the words of Mr. Shapiro, "We need people to come to Six Flags, not for a stunt, but because it's a branded experience."
I wish agencies would look at the recession from a different point of view. Comfort is important, but they should not simply resort to the last mascot, slogan, or campaign that people liked. Obviously, the campaigns were changed for a reason; they failed. Comfort should be built into a new campaign as a means of building a stronger relationship with the potential consumer.